FAQ
F.A.Q.s
How difficult is the setup/takedown of Recoverex? How long does it take?
The Recoverex cold plunge is designed to be quickly set up and taken down without the need for tools. Inflate the tub, connect hoses to the chiller and plug in the power cord, and fill with water. Reversing these steps takes around 15 minutes on average, depending on water pressure. For detailed instructions and videos, visit our website.
How does the water stay clean in Recoverex?
Overall, with the 2-step water filtration system and Sirona Simply Oxidizer and Sanitizer, the Recoverex tub ensures that the water stays clean and safe for each use. This means that you can enjoy your cold plunge sessions without having to worry about any contaminants or impurities in the water. The ozone filtration system is highly effective at killing bacteria, viruses, and other microorganisms in the water, while the 20-micron filter removes particles and debris to keep the water crystal clear. Using the Sirona Simply Oxidizer and Sanitizer also helps to further sanitize and oxidize the water. The combination of these measures ensures that the water in our Recoverex cold plunge setup stays clean, safe, and refreshing for every use.
How long do you recommend staying in Recoverex?
As a new user, it is recommended to start with shorter durations and higher water temperatures in the range of 50-60°F (10-15.5°C) for 2-4 minutes. Gradually, you can work your way up to longer durations and colder temperatures, such as 40-50°F (4.5-10°C) for up to 10 minutes. It is important to listen to your body and exit the ice bath if you feel uncomfortable or experience numbness or tingling. It's always a good idea to consult with a healthcare professional before starting a new cold water immersion routine.
Who should not partake in Cold Water Immersion using Recoverex?
People with certain medical conditions should not partake in cold water immersion using Recoverex. This includes people with heart conditions, high blood pressure, and respiratory issues. It is also not recommended for pregnant women and children. As with any new physical activity, it is always best to consult with a healthcare professional before trying cold water immersion.
When should I use Recoverex after a workout?
Recoverex can be used for a variety of reasons, including post-workout recovery, injury rehabilitation, stress relief, and improving overall health and wellness. There are several studies that suggest cold plunge therapy can be beneficial for hypertrophy and strength training. One reason to wait 4 hours after a workout before taking a cold plunge is that during this time, the body is in a state of inflammation and repairing muscle damage caused by exercise. This inflammation and muscle damage can lead to muscle soreness and fatigue.
Will Recoverex leak air?
Recoverex is constructed with durable drop-stitch fabric, which exhibits exceptional resistance to air leakage. However, fluctuations in ambient temperature may cause a reduction in air pressure, resulting in a loss of 1-2 PSI per month. To maintain optimal air pressure, the tub can be conveniently inflated using the provided hand pump, even if the tub contains water. During this process, caution must be exercised to avoid inadvertently depressing the deflate valve.
In the event of discovering a leak in the Recoverex tub, we recommend utilizing the patch included in the tub replacement kit to locate and repair the hole. If you require assistance or have any queries concerning repairs or leaks, kindly reach out to our staff.
Can Recoverex be used without the Chiller?
Yes, simply use ice and ensure the inlet and outlet connections are sealed with the provided caps.
What is Ozone filtration and how does it work?
Ozone filtration is a process that uses ozone gas to kill bacteria, viruses, and other microorganisms in the water. Ozone is a powerful oxidizing agent that breaks down organic compounds and contaminants in the water, leaving it clean and safe for use. The ozone filtration system in the Recoverex tub is highly effective at removing impurities and ensuring that the water is crystal clear.
How does Cold Water Immersion using Recoverex differ from CryoTherapy?
Cold water immersion with Recoverex involves immersing the body in cold water for short periods of time to reduce inflammation, muscle soreness, and fatigue, while cryotherapy involves exposing the body to extremely cold temperatures for a shorter duration. While both have similar benefits, cold water immersion is more accessible and comfortable, making it an ideal option for many people.
How sturdy is Recoverex?
Cold water immersion with Recoverex involves immersing the body in cold water for short periods of time to reduce inflammation, muscle soreness, and fatigue, while cryotherapy involves exposing the body to extremely cold temperatures for a shorter duration. While both have similar benefits, cold water immersion is more accessible and comfortable, making it an ideal option for many people.
Product Info
What are the power requirements for Recoverex?
The Chiller requires a dedicated standard 120v/60hz power supply on a 15 amp circuit to avoid tripping the breaker when used with other large appliances. It cannot be used in countries with non-120v/60hz power.
What temperature range can Recoverex achieve?
Depending on the water inlet temperature, the lowest point the water will be is 37 degrees.
Product Info
What ambient temperatures can Recoverex operate in?
The Recoverex chiller can function in temperatures ranging from 37F to 105F. However, it is not advisable to operate The Chiller in temperatures below 35*F, as it could freeze and result in significant damage. Any damage caused by use outside the recommended operating range is not covered under our warranty.
Product Info
How fast does Recoverex cool down?
Recoverex uses a commercial grade compressor to chill water.The Chiller cools water at a rate of about 10-12F per hour, allowing the tub to cool from 65F to 37F in about 2.5 hours.
Product Info
Can Recoverex be adjusted remotely?
Yes! You can remotely adjust your Recoverex cold plunge by downloading the Tuya Smart app on your smartphone and connecting the chiller to your 2.4ghz WiFi. Additionally, you can set pre-programmed settings to turn on and off at your desired times.
Can I put Recoverex outside?
Yes, the Recoverex tub can be used outdoors. The chiller unit is IP44 certified, which means it can withstand dust and light water sprays. However, it is recommended to avoid direct sunlight as it may decrease the unit's efficiency, and placing it under a shelter can increase the longevity of all components.
How powerful is Recoverex compared to the competition?
With its 1 horsepower compressor, the Recoverex is a commercial-grade unit that is designed to cool water 5 times faster than most other cold water immersion tubs on the market. This means that users can quickly and efficiently achieve their desired water temperature for a more effective and enjoyable recovery experience. Additionally, the Recoverex is built with high-quality components that are built to last, providing customers with a durable and reliable product that will stand the test of time.
How loud is Recoverex?
The Chiller is quiet during regular operation when the water is in the desired range, and produces about the same amount of noise as a large refrigerator (65 decibels at 3 feet) when cooling or the water.
What is the maximum inflation pressure of Recoverex?
10 psi to 12 psi is the recommended pressure. Anything above this will damage the tub and void warranty.
Is there a warranty for Recoverex and what does it cover?
Recoverex offers a 1-year warranty on The Chiller, Tub, and their peripherals for manufacturing defects and normal use. For commercial use, the warranty period is 6 months. The warranty does not cover wear and tear or misuse.
Does Recoverex offer bulk discounts?
Yes, please give us a call or send us an email sales@recoverex.com and we will be happy to assist.
What if my Recoverex product is out of the warranty period and breaks?
Recoverex will do its best to help out our customers. Send us an email at support@recoverex.com and let us know what is wrong with your cold plunge. We will be happy to assist in any way possible.
What is the return period for Recoverex?
Within 30 days of purchase, you may return your Recoverex cold plunge for a full refund (excluding return shipping costs) for any reason, provided that the product is in like-new condition without any damage. To request a refund, please send us a message.
Can Recoverex be used in a commercial setting?
The Recoverex tub is built with a commercial-grade compressor that can handle frequent usage in most scenarios. In a commercial environment, the water maintenance protocol may require more frequent cleaning and filter replacements.
This is a general formula for replacing the water. Keep in mind since this will be used in a commercial setting, the formula will need to be adjusted and the water will need to be replaced more frequently.
Formula: 220 gallons / # of bathers / 3.
Example for 1 person: 220/1/3 = 73.3 days the water will last until you need to change it. K
Does Recoverex ship internationally?
Yes, please message us at sales@recoverex.com and we will be happy to quote you with international shipment of our products.
How is the Recoverex product shipped?
The chiller and tub will be shipped in separate boxes via UPS or Fedex.
How do I safely transport Recoverex?
To prepare for transportation, start by draining the tub and removing the water from the chiller. Disconnect the chiller from the tub and run the unit for 2-3 minutes to expel all the water. Next, remove the water from the external micron filter housing and you're ready to go! The Recoverex Tub's chiller unit must remain in its normal upright position with handles up. If it has been placed in any other position, it should be left upright for 12 hours before use. This period will ensure the components that chill the water are reset before use (IMPORTANT). We suggest that all components are dried and drained before storage or transportation.
How can I check the order status of Recoverex?
Please check your tracking number via UPS or Fedex. If you are having issues tracking your order, please contact support@recoverex.com
How do I prepare and maintain Recoverex for winter?
To prepare for winter, start by draining the tub and removing the water from the chiller. Disconnect the chiller from the tub and run the unit for 2-3 minutes to expel all the water. Next, remove the water from the external micron filter housing. Cover the chiller with a nylon bag found at your local hardware store: Storage Bag
My Recoverex has sprung a leak! What should I do?
If you have a leak, drain the water from your tub and disconnect the hoses from the chiller.To find a hole in your Recoverex inflatable tub, inflate the tub to 10 psi to 12 psi and spray it with a mixture of water and dish soap. Look for bubbles that indicate air escaping from a puncture. Once you have identified the location of the hole, dry the area thoroughly and mark the spot.
To patch the hole, deflate the tub and apply a patch using the repair kit that came with the tub. Ensure that the area around the hole is clean and dry before applying the patch. Allow the patch to dry completely before inflating the tub again.
Why does my power keep tripping off when using Recoverex?
If the power keeps tripping off when using Recoverex, it may be due to an overload of the electrical circuit. Recoverex requires a dedicated 110V/15A/60 hz circuit with a GFCI outlet. If the circuit is shared with other appliances or the circuit breaker is not rated for the load, it can cause the circuit to trip.
To fix this issue, try plugging the Recoverex into a dedicated outlet with a higher amperage rating, or unplug other devices sharing the same circuit to reduce the load. It is also recommended to consult a qualified electrician to inspect the electrical circuit and ensure it meets the necessary requirements.
How difficult is the setup/takedown of Recoverex? How long does it take?
The Recoverex cold plunge is designed to be quickly set up and taken down without the need for tools. Inflate the tub, connect hoses to the chiller and plug in the power cord, and fill with water. Reversing these steps takes around 15 minutes on average, depending on water pressure. For detailed instructions and videos, visit our website.
How does the water stay clean in Recoverex?
Overall, with the 2-step water filtration system and Sirona Simply Oxidizer and Sanitizer, the Recoverex tub ensures that the water stays clean and safe for each use. This means that you can enjoy your cold plunge sessions without having to worry about any contaminants or impurities in the water. The ozone filtration system is highly effective at killing bacteria, viruses, and other microorganisms in the water, while the 20-micron filter removes particles and debris to keep the water crystal clear. Using the Sirona Simply Oxidizer and Sanitizer also helps to further sanitize and oxidize the water. The combination of these measures ensures that the water in our Recoverex cold plunge setup stays clean, safe, and refreshing for every use.
How long do you recommend staying in Recoverex?
As a new user, it is recommended to start with shorter durations and higher water temperatures in the range of 50-60°F (10-15.5°C) for 2-4 minutes. Gradually, you can work your way up to longer durations and colder temperatures, such as 40-50°F (4.5-10°C) for up to 10 minutes. It is important to listen to your body and exit the ice bath if you feel uncomfortable or experience numbness or tingling. It's always a good idea to consult with a healthcare professional before starting a new cold water immersion routine.
Who should not partake in Cold Water Immersion using Recoverex?
People with certain medical conditions should not partake in cold water immersion using Recoverex. This includes people with heart conditions, high blood pressure, and respiratory issues. It is also not recommended for pregnant women and children. As with any new physical activity, it is always best to consult with a healthcare professional before trying cold water immersion.
When should I use Recoverex after a workout?
Recoverex can be used for a variety of reasons, including post-workout recovery, injury rehabilitation, stress relief, and improving overall health and wellness. There are several studies that suggest cold plunge therapy can be beneficial for hypertrophy and strength training. One reason to wait 4 hours after a workout before taking a cold plunge is that during this time, the body is in a state of inflammation and repairing muscle damage caused by exercise. This inflammation and muscle damage can lead to muscle soreness and fatigue.
Will Recoverex leak air?
Recoverex is constructed with durable drop-stitch fabric, which exhibits exceptional resistance to air leakage. However, fluctuations in ambient temperature may cause a reduction in air pressure, resulting in a loss of 1-2 PSI per month. To maintain optimal air pressure, the tub can be conveniently inflated using the provided hand pump, even if the tub contains water. During this process, caution must be exercised to avoid inadvertently depressing the deflate valve.
In the event of discovering a leak in the Recoverex tub, we recommend utilizing the patch included in the tub replacement kit to locate and repair the hole. If you require assistance or have any queries concerning repairs or leaks, kindly reach out to our staff.
Can Recoverex be used without the Chiller?
Yes, simply use ice and ensure the inlet and outlet connections are sealed with the provided caps.
What is Ozone filtration and how does it work?
Ozone filtration is a process that uses ozone gas to kill bacteria, viruses, and other microorganisms in the water. Ozone is a powerful oxidizing agent that breaks down organic compounds and contaminants in the water, leaving it clean and safe for use. The ozone filtration system in the Recoverex tub is highly effective at removing impurities and ensuring that the water is crystal clear.
How does Cold Water Immersion using Recoverex differ from CryoTherapy?
Cold water immersion with Recoverex involves immersing the body in cold water for short periods of time to reduce inflammation, muscle soreness, and fatigue, while cryotherapy involves exposing the body to extremely cold temperatures for a shorter duration. While both have similar benefits, cold water immersion is more accessible and comfortable, making it an ideal option for many people.
How sturdy is Recoverex?
Cold water immersion with Recoverex involves immersing the body in cold water for short periods of time to reduce inflammation, muscle soreness, and fatigue, while cryotherapy involves exposing the body to extremely cold temperatures for a shorter duration. While both have similar benefits, cold water immersion is more accessible and comfortable, making it an ideal option for many people.
Product Info
What are the power requirements for Recoverex?
The Chiller requires a dedicated standard 120v/60hz power supply on a 15 amp circuit to avoid tripping the breaker when used with other large appliances. It cannot be used in countries with non-120v/60hz power.
What temperature range can Recoverex achieve?
Depending on the water inlet temperature, the lowest point the water will be is 37 degrees.
Product Info
What ambient temperatures can Recoverex operate in?
The Recoverex chiller can function in temperatures ranging from 37F to 105F. However, it is not advisable to operate The Chiller in temperatures below 35*F, as it could freeze and result in significant damage. Any damage caused by use outside the recommended operating range is not covered under our warranty.
Product Info
How fast does Recoverex cool down?
Recoverex uses a commercial grade compressor to chill water.The Chiller cools water at a rate of about 10-12F per hour, allowing the tub to cool from 65F to 37F in about 2.5 hours.
Product Info
Can Recoverex be adjusted remotely?
Yes! You can remotely adjust your Recoverex cold plunge by downloading the Tuya Smart app on your smartphone and connecting the chiller to your 2.4ghz WiFi. Additionally, you can set pre-programmed settings to turn on and off at your desired times.
Can I put Recoverex outside?
Yes, the Recoverex tub can be used outdoors. The chiller unit is IP44 certified, which means it can withstand dust and light water sprays. However, it is recommended to avoid direct sunlight as it may decrease the unit's efficiency, and placing it under a shelter can increase the longevity of all components.
How powerful is Recoverex compared to the competition?
With its 1 horsepower compressor, the Recoverex is a commercial-grade unit that is designed to cool water 5 times faster than most other cold water immersion tubs on the market. This means that users can quickly and efficiently achieve their desired water temperature for a more effective and enjoyable recovery experience. Additionally, the Recoverex is built with high-quality components that are built to last, providing customers with a durable and reliable product that will stand the test of time.
How loud is Recoverex?
The Chiller is quiet during regular operation when the water is in the desired range, and produces about the same amount of noise as a large refrigerator (65 decibels at 3 feet) when cooling or the water.
What is the maximum inflation pressure of Recoverex?
10 psi to 12 psi is the recommended pressure. Anything above this will damage the tub and void warranty.
Is there a warranty for Recoverex and what does it cover?
Recoverex offers a 1-year warranty on The Chiller, Tub, and their peripherals for manufacturing defects and normal use. For commercial use, the warranty period is 6 months. The warranty does not cover wear and tear or misuse.
Does Recoverex offer bulk discounts?
Yes, please give us a call or send us an email sales@recoverex.com and we will be happy to assist.
What if my Recoverex product is out of the warranty period and breaks?
Recoverex will do its best to help out our customers. Send us an email at support@recoverex.com and let us know what is wrong with your cold plunge. We will be happy to assist in any way possible.
What is the return period for Recoverex?
Within 30 days of purchase, you may return your Recoverex cold plunge for a full refund (excluding return shipping costs) for any reason, provided that the product is in like-new condition without any damage. To request a refund, please send us a message.
Can Recoverex be used in a commercial setting?
The Recoverex tub is built with a commercial-grade compressor that can handle frequent usage in most scenarios. In a commercial environment, the water maintenance protocol may require more frequent cleaning and filter replacements.
This is a general formula for replacing the water. Keep in mind since this will be used in a commercial setting, the formula will need to be adjusted and the water will need to be replaced more frequently.
Formula: 220 gallons / # of bathers / 3.
Example for 1 person: 220/1/3 = 73.3 days the water will last until you need to change it. K
Does Recoverex ship internationally?
Yes, please message us at sales@recoverex.com and we will be happy to quote you with international shipment of our products.
How is the Recoverex product shipped?
The chiller and tub will be shipped in separate boxes via UPS or Fedex.
How do I safely transport Recoverex?
To prepare for transportation, start by draining the tub and removing the water from the chiller. Disconnect the chiller from the tub and run the unit for 2-3 minutes to expel all the water. Next, remove the water from the external micron filter housing and you're ready to go! The Recoverex Tub's chiller unit must remain in its normal upright position with handles up. If it has been placed in any other position, it should be left upright for 12 hours before use. This period will ensure the components that chill the water are reset before use (IMPORTANT). We suggest that all components are dried and drained before storage or transportation.
How can I check the order status of Recoverex?
Please check your tracking number via UPS or Fedex. If you are having issues tracking your order, please contact support@recoverex.com
How do I prepare and maintain Recoverex for winter?
To prepare for winter, start by draining the tub and removing the water from the chiller. Disconnect the chiller from the tub and run the unit for 2-3 minutes to expel all the water. Next, remove the water from the external micron filter housing. Cover the chiller with a nylon bag found at your local hardware store: Storage Bag
My Recoverex has sprung a leak! What should I do?
If you have a leak, drain the water from your tub and disconnect the hoses from the chiller.To find a hole in your Recoverex inflatable tub, inflate the tub to 10 psi to 12 psi and spray it with a mixture of water and dish soap. Look for bubbles that indicate air escaping from a puncture. Once you have identified the location of the hole, dry the area thoroughly and mark the spot.
To patch the hole, deflate the tub and apply a patch using the repair kit that came with the tub. Ensure that the area around the hole is clean and dry before applying the patch. Allow the patch to dry completely before inflating the tub again.
Why does my power keep tripping off when using Recoverex?
If the power keeps tripping off when using Recoverex, it may be due to an overload of the electrical circuit. Recoverex requires a dedicated 110V/15A/60 hz circuit with a GFCI outlet. If the circuit is shared with other appliances or the circuit breaker is not rated for the load, it can cause the circuit to trip.
To fix this issue, try plugging the Recoverex into a dedicated outlet with a higher amperage rating, or unplug other devices sharing the same circuit to reduce the load. It is also recommended to consult a qualified electrician to inspect the electrical circuit and ensure it meets the necessary requirements.